Feedback
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Customer Feedback
  
     
Your Name :
Your Email :
Your Company :

Dear Customer,
We consider your satisfaction as the key to our success. In this regard, we need your valued feedback. Please tick the appropriate answer.

01. How do you feel about the response from marketing / sales / telephone operators at DSA?
 


Please mention any specific area where you think we need further improvement

 
02. How do you feel about the response (timely response to queries/ complaints) of DSA staff assigned with your shipment?
 
  
Please mention any specific area where you think we need further improvement
   
03. Up to what level our staff kept you informed about your shipment?
   
  
Please mention any specific area where you think we need further improvement
     
04. How do you feel about the overall DSA services quality?
 

Please mention any specific area where you think we need further improvement
 
05. How much you are satisfied with the action on complaints (if any)?
 

Please mention any specific area where you think we need further improvement
 
06. How did you come to know about DSA?
 


 
07. What are the chances of referring DSA to others?
 
 
Suggestions for Improvement / Comments:
 
 
 
 
     
  
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